Overview
For the region Milano we are currently looking for a
Operation Manager
Your Responsibilities
• Contributing to the company’s operational processes
• Lead and progress the onboarding process for all signed partners
• Technical implementation of the Quandoo operating system at the customer’s point of sale
• Lead customer employee training sessions and help to develop training materials and schemes
• Co-ordinate day to day activities carried out by the operation team
• Coordinate, manage and monitor the workings of various departments in the organization (e.g.alignment between sales and marketing)
• Help to develop new sales materials and sales pitches to progress the Quandoo product
• Provide the product team with customers based insights into evolving requirements to help guide the development process
Your Qualifications
• You have a hands on mentality and always put the customer fist
• You are extremely ambitious, highly motivated, and would like to work as part of an internationally successful team
• Open and honest, able to communicate effectively at all levels
• Knowledge and experience in organizational effectiveness and operations management
• You ideally already have experience in a startup setting and bring strong analytical skills
• You can work independently and under tight deadlines, define priorities, and respond quickly when faced with new and complex tasks
• Excellent English
What we offer
• A unique insight into the development of highly attractive business models – from the initial market to the expansion of the business into multiple markets around the world
• Excellent international career prospects and outstanding opportunities for advancement
• Quick decision making and direct communication channels enabled by the company’s flat management structure
• A dynamic and friendly working atmosphere as part of a successful international team
• Attractive and performance-oriented compensation
About QUANDOO ITALY SRL
Quandoo is Europe’s fastest-growing real-time reservation platform for restaurants. In less than 1 year Quandoo expanded into 75 markets across 8 countries and seated more than 1.4 million diners in 5,000+ restaurants.
As a technology-enabled market place, Quandoo is equipping its partner restaurants with an industry-leading reservation management system that digitalizes a restaurant’s inventory and makes it real-time accessible from online and mobile channels. Restaurateurs can leverage the reach of Quandoo’s reservation platform to boost their customer base, drive utilization in low-traffic times and generate additional business on-demand.
Quandoo provides diners the easiest way to explore the restaurant space and reserve a table at their restaurant of choice. With just a few clicks diners select from a wide range of local favorites to Michelin-starred gourmet restaurants. Having chosen a restaurant, diners receive instant confirmations on their reservations and benefit from loyalty points.
Headquartered in Berlin, Germany, with international footprints in Austria, Switzerland, Italy, Turkey, the UK, the Netherlands and Luxemburg; our vision is to grow Quandoo to the world’s leading marketplace for dining experiences.
